What can I do online?

Did you know that  you don’t have to wait on the phone to speak to your GP surgery? Just like online banking, you can book appointments, look at your GP records and request repeat prescriptions on a computer, a tablet or a smartphone, using a website or an app. 

You can choose to

  • Book and cancel appointments with your surgery online, when it suits you.  All of our pre-bookable appointments (up to 4 weeks in advance) are available to book online*
  • Order repeat prescriptions online. Some patients have found that they save money and time as they don’t need to make a special trip to their surgery to order repeat prescriptions. 
  • Look at part of your GP records online. You can look at your records whenever you want, even from the comfort of your home, and find answers to questions you may have without ringing your doctor.** 
  • Check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you

Online GP Health Record

Most of our patients over 16 can now see new information added to their health record. This includes notes from your GP appointments, test results, medications, and letters from hospitals added to your record since 2nd August 2023

You can view this via the NHS App, NHS website, or another GP online app you use. If you don’t want to see your record, speak to your GP. You can visit www.nhs.uk/gp-record for more information.


NHS App

If you’re a patient at our practice you can now use the new NHS App, owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to:

  • check your symptoms and get instant advice
  • request a repeat prescription and choose a pharmacy for your prescriptions to be sent to
  • book and cancel appointments, see details of your upcoming and past appointments
  • search trusted NHS information and advice on hundreds of conditions and treatments
  • securely access your GP medical record**
  • choose to donate some or all of your organs and check your registered decision

To sign up for your NHS login you will need

  • Your NHS number+ or name
  • date of birth
  • postcode
  • A mobile phone and number

+ If you do not know your NHS number, please click here. Using your NHS number will give you the best chance of matching to your NHS record.

Access to all features available on the NHS app can be accessed via your
NHS Login without needing to attending the surgery.

For more information go to www.nhs.uk/nhsapp

Request an appointment via the NHS App

You can now request an appointment using the NHS app, using PATCHS in addition to our website link.

Find out more and download the NHS App here: www.nhs.uk/app


Patient Access

GP services at your fingertips

Connect to your GP services online with Patient Access, and save time for the important things in your life.

Patient Access connects you to healthcare services when you need them most.
Book appointments, order repeat prescriptions, explore your local pharmacy services. View your medical record**, including test results, immunisations and allergies, Securely share your medical record with healthcare professionals of your choosing, without the need to contact your practice and message your GP directly from within Patient Access at home or on the move.

To access all features of Patient Access you will need to attend the surgery with photo ID.

For more information go to www.patientaccess.com

* Subject to availability
** Access to medical records and results will need to be requested and approved