Clinical Support

Nurses

Claire Townend – Lead Nurse

Claire Townend – Lead Nurse

RGN

Claire Townend joined the practice in October 2018. She has a broad range of skills in general practice, having worked in this role for several years. Claire sees patients in respect of their long-term condition reviews such as diabetes and asthma care as well as undertaking dressings, ECGs, vaccinations (including travel and childhood) and cervical screening. In April 2020 Claire was appointed as the practice’s nurse lead.

Mairead Flavin

Mairead Flavin

RGN

Mairead Flavin has been at GP Direct since its inception. She has been a pillar at the practice with well over 30 years nursing experience under her belt. In addition to her general nursing duties she undertakes cryotherapy to remove warts/verrucas/skin tags at the practice.

Zorah Lee

Zorah Lee

RGN and independent prescribing nurse practitioner

Zorah Lee joined the Practice in early 2018 having previously worked at the practice a few years ago. Zorah is an independent prescriber and primarily sees patients in respect of the acute (same day) minor illnesses and also long-term management of diseases (e.g. diabetes and asthma). However, she is also able to support the nursing team with dressings, cervical screening, childhood immunisations, travel vaccinations, ear syringing and ECGs among other tasks when required.

Bisy Joseph

Bisy Joseph

RGN

Bisy Joseph joined the practice in April 2016 to pursue a career in general practice. She brings with her many years’ of experience as a hospital nurse. Bisy undertakes a variety of tasks including dressings, cervical screening, childhood immunisations, travel vaccinations, ear syringing and ECGs among other tasks.

Abigail Matsika

Abigail Matsika

RGN

Abigail Matsika joined the practice in September 2015 as part of an innovative role (Enhanced Practice Nurse) which has been piloted across Harrow. Abigail undertakes intensive management of patients with a range of specific needs, usually in their own homes. Abigail is also involved in delivering regular health checks for patients with dementia and learning disabilities.

Supporting Healthcare Staff

Natasha Mistry

Natasha Mistry

Natasha Mistry is our full-time Independent Prescribing Clinical Pharmacist. She undertakes a wide range of tasks including diabetic reviews, pill checks, assessing and treating some minor illness conditions, medication queries (you can book a telephone consultation with her), processing query repeat prescriptions and working with the local health authority to ensure best practice with prescribing guidelines. She joined the practice in July 2018.

Mano Ravindran

Mano Ravindran

Mano Ravindran has been at the practice since 2007 as a doctors’ assistant undertaking a varied role which includes chronic disease management, taking ECGs, blood pressure checks and new patient health checks. She also has a key role as a medical note summariser which entails summarising the key medical information from paper records into our clinical system of new patients.

Najla Salmasi

Najla Salmasi

Najla Salmasi is one of our Primary Care Network’s (PCN) clinical pharmacists. Najla joined the practice in April 2020 and is an Independent Prescribing Clinical Pharmacist with over 15 years of experience as a pharmacist in hospital, community and primary care.  She is able to support patients with long term conditions and has a special interest in hypertension management and cardiovascular medicine.  She also conducts asthma reviews, pill checks and medication reviews and is available to respond to medication related queries. ​

Ian Roberts

Ian Roberts

First Contact Physiotherapist - FCP

Qualified at King’s College London and before joining GP direct, he worked as a senior physiotherapist at Nuffield Health (Moorgate / Shoreditch) and before that, a specialist musculoskeletal physiotherapist at London North West NHS Trust (Northwick Park & Central Middlesex Hospitals).  On average, more than 1 in 5 GP appointments are for musculoskeletal complaints.  A first contact physiotherapist (or first contact practitioner or FCP) is an evolving role in the UK which brings advanced level physiotherapists into the primary care setting as the first point of care for these appointments.  If you are a patient, seeing an FCP means reduced waiting times; longer, in-depth appointments; receiving expert advice faster; and fewer onward referrals.  For the practice, it leads to less strain on GPs by offering a greater choice of appointments with highly qualified clinicians.